Insights

We believe technology can drive amazing innovation that can transform businesses.

White Papers

The Cimphoni team embraces the premise that technology can drive amazing innovation that can transform businesses. These insights can be found in our white papers, produced by our highly experienced technologists on subjects such as technology transformation, enterprise agility, customer experience, cognitive computing, digital enterprise, big data, Internet of Things and custom software development.

The Four Dimensions of the Customer Experience

To succeed in today’s’ digital environment, companies must embrace the Customer Experience as an omni-channel composition of many interactions. In this white paper, explore the four dimensions of customer experience and gain practical insights for organizations just like yours.

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Next Generation Customer Experience

The next generation of the customer experience will include artificial intelligence, augmented reality and amazing advances in the use of Personal Assistants, like Alexa, Siri and Cortana. Learn what’s coming next in this Cimphoni original white paper.
 

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Building a Cyber Fortress to Protect Your Digital Assets

Data is the new currency of crime, and the growth of mobility, cloud computing, “bring your own device” policies and the Internet of Things are targets for cyber criminals. This white paper is a must-read for organizations concerned about the strength of their cybersecurity programs.

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5 Key Steps to Align Customer Experience with Evolving Customer Expectations

Relentless customer expectations with the rapid pace of technology-driven innovations can create a constant battle for resources to invest in people, process and technology. This Cimphoni white paper explores the 5 Key Steps to Align Customer Experience with Evolving Customer Expectations.

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Upcoming Events

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Ask Our Experts

Cimphoni leaders frequently provide keynote addresses and presentations at business and technology conferences. We also are available for interviews with news media or as guest bloggers. If you would like to set up an interview or invite a Cimphoni leader to speak at your next conference, please contact us.

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