Insights

We believe technology can drive amazing innovation that can transform businesses.

White Papers

The Cimphoni team of  highly experienced technologists and business consultants shares our latest insights  in our white papers on subjects such as business transformation, enterprise agility, customer experience, cybersecurity, big data, the Internet of Things and the Intelligent Enterprise. We invite you to stop back often and invite your friends to see what’s new from Cimphoni.

The Four Dimensions of the Customer Experience

To succeed in today’s’ digital environment, companies must embrace the Customer Experience as an omni-channel composition of many interactions. In this white paper, explore the four dimensions of customer experience and gain practical insights for organizations just like yours.

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Next Generation Customer Experience

The next generation of the customer experience will include artificial intelligence, augmented reality and amazing advances in the use of Personal Assistants, like Alexa, Siri and Cortana. Learn what’s coming next in this Cimphoni original white paper.
 

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Building a Cyber Fortress to Protect Your Digital Assets

Data is the new currency of crime, and the growth of mobility, cloud computing, “bring your own device” policies and the Internet of Things are targets for cyber criminals. This white paper is a must-read for organizations concerned about the strength of their cybersecurity programs.

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5 Key Steps to Align Customer Experience with Evolving Customer Expectations

Relentless customer expectations with the rapid pace of technology-driven innovations can create a constant battle for resources to invest in people, process and technology. This Cimphoni white paper explores the 5 Key Steps to Align Customer Experience with Evolving Customer Expectations.

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Ask Our Experts

Cimphoni leaders frequently provide keynote addresses and presentations at business and technology conferences. We also are available for interviews with news media or as guest bloggers. If you would like to connect with a Cimphoni leader, please contact us.

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